I have a passion to help people solve business problems using UC/Telecom products. This provides huge benefits to the end user business, resellers and distributors I have helped...and the manufacturers for which I have worked. I have done this successfully thousands of times. I am not sure if I can help you, but please enjoy exploring the possibilities...
Learn more about how I can possibly help you at: www.linkedin.com/in/bkundra
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I am proud to have the honor of being a “trusted advisor” to thousands of telecom decision makers. I am known for my ability to learn new products and technologies quickly and for my ability to influence others to follow. I know how to ask the right questions and how to listen…and identify true customer needs. I have a reputation for excellence in delivering presentations and demonstrations. Telecom products excite me and I have a gift for being able to transfer my excitement to others. My goals are to help customers get the most value from UC/Telecom products...to help my employer grow sales revenue…and to be the best sales engineer in the industry.
I am proud to have the honor of being a “trusted advisor” to thousands of telecom decision makers. I am known for my ability to learn new products and technologies quickly and for my ability to influence others to follow. I know how to ask the right questions and how to listen…and identify true customer needs. I have a reputation for excellence in delivering presentations and demonstrations. Telecom products excite me and I have a gift for being able to transfer my excitement to others. My goals are to help customers get the most value from UC/Telecom products...to help my employer grow sales revenue…and to be the best sales engineer in the industry.
Wednesday, November 25, 2009
The best presentation I never gave
I participated in a sales call as a sales engineer along with a sales person. The sales person needed assistance understanding the prospect's requirements. After introductions we sat in the conference room at the prospect's location. The sales person asked the prospect some open ended questions about their business and the prospect responded with details about their business environment. I took notes. This went on for about 30 minutes. I did not say one word. I just took notes. Then the sales person turned to me and said...what do you think? I sort of felt remiss in not participating in the dialog more...but proceeded to describe what I saw as the problems that the prospect had and...because I had taken detailed notes...I was able to design solutions to the problems and articulate them. I would say I spoke for less than two minutes. The prospect gave the sales person thumbs up and the sale proceeded to the next step. We got up and headed for the door and the prospect stopped...shook my hand and said "That was the best presentation I have ever seen!". I thanked him and headed for the elevator. On the ride down...I reflected on what had just happened...and realized how important listening is in communicating effectively. Give it a try. Excellent Selling!
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