I have a passion to help people solve business problems using UC/Telecom products. This provides huge benefits to the end user business, resellers and distributors I have helped...and the manufacturers for which I have worked. I have done this successfully thousands of times. I am not sure if I can help you, but please enjoy exploring the possibilities...
Learn more about how I can possibly help you at: www.linkedin.com/in/bkundra
30 Second Commercial ...
I am proud to have the honor of being a “trusted advisor” to thousands of telecom decision makers. I am known for my ability to learn new products and technologies quickly and for my ability to influence others to follow. I know how to ask the right questions and how to listen…and identify true customer needs. I have a reputation for excellence in delivering presentations and demonstrations. Telecom products excite me and I have a gift for being able to transfer my excitement to others. My goals are to help customers get the most value from UC/Telecom products...to help my employer grow sales revenue…and to be the best sales engineer in the industry.
I am proud to have the honor of being a “trusted advisor” to thousands of telecom decision makers. I am known for my ability to learn new products and technologies quickly and for my ability to influence others to follow. I know how to ask the right questions and how to listen…and identify true customer needs. I have a reputation for excellence in delivering presentations and demonstrations. Telecom products excite me and I have a gift for being able to transfer my excitement to others. My goals are to help customers get the most value from UC/Telecom products...to help my employer grow sales revenue…and to be the best sales engineer in the industry.
Tuesday, December 1, 2009
What to do when the prospect thinks "all systems are alike"
Have you ever had a prospect tell you (usually shortly after your presentation) that all phone systems are alike? I think this is a prospect telling you that they want the best system they have ever seen (which is yours) for the lowest price (of any of the other systems they have seen). My experience tells me that no two systems are alike. There are hundreds of features and by far there are more things that are differences than there are similarities. If you have done your home work, you have found problems with the way people are communicating now. And you have found unique features (in your system) that can be used to solve those problems. The truth is that systems are really very different from each other. So how do you tell the prospect they are wrong? I have found an effective method of doing this in a non-confrontational way. Something like..."Mr. Prospect...if all you want to do is make and receive phone calls then you are correct...all systems are basically alike...but if you want to improve the way you communicate...all systems are very different. For example...in department A we can do x and in area B we can do Y and for problem C we can do Z". What I have done here is start by agreeing with the prospect...you are correct...they are all alike.... Then, with sound logic I actually completely disagree with the prospect in important areas and back it up with examples. I actually get a chance to reinforce my strong selling points and speak to the reasons why he should buy my product. This only works if you have done the work to identify what your product can do for his business that is above and beyond the basics. Good Selling!
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment